How Has the Pandemic Changed Hiring, Onboarding, and Culture at LeadingAgile?

Overcoming Hiring and Onboarding Challenges

We’ve always placed importance on face-to-face interactions; there is only so much you can tell about a person over the phone. Call me old-fashioned, but I like being able to shake someone’s hand and look them in the eye. This may seem antiquated in this day and age where everything is done online, but we valued it and tried to have at least one face-to-face meeting with a person before they were brought on. But during most of the past year, this was impossible.

Using Tried and True Remote Tools

Connecting the entire team across every part of the company has always been important to us, and as a remote company, we were a little ahead of the game when the pandemic hit. We knew what worked in a lot of ways already. We had already run through our share of remote work tools: Yammer, WebEx, Slack, Zoom, and so forth, finally establishing Zoom and Slack as our best means for connectivity.

Overcoming New Culture Challenges

Culturally, we faced a new challenge we hadn’t before, specifically with the majority of our team being on the road 4 days a week. These folks had formed strong friendships with their team/account mates, grabbed dinner together every night, and often spent time sitting together in the hotel lobby till the wee hours talking through problems-personal and professional. Their teams were their support system when they were away from home and family solving really hard problems. Suddenly, they were all working solo at home, solving all the same really hard work problems, but with a totally changed work-life-family balance, all from home. We wanted to help continue to enable and sustain those supportive connections as best we could.

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